<h1>Account Contacts And Contact Roles</h1>

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	<p>Account Contact&nbsp;corresponds to&nbsp;login credentials for accessing <a href="$cpanelwebsite" target="_blank" rel="noopener">$cpanelNamefirstuse</a>. Contacts are assigned one or more Roles, which determine what sections of <a href="$cpanelwebsite" target="_blank" rel="noopener">$cpanelName</a> they have access to, as well as the technical support options available to that contact.</p>
	<p>To manage the account contacts, login to <a href="$cpanelwebsite" target="_blank" rel="noopener">$cpanelName</a> and&nbsp;navigate to <em>Account &gt; Account Contacts.</em></p>
	<p><strong>Note:</strong>&nbsp;you can access <strong>Account Contacts </strong>section only if you have Contact Manager <a href="#Roles">role</a>.</p>
	<p><img style="border: 1px solid gray;" src="../Contents/1370/1370_1.png" alt="Control Panel" /></p>
	<h2>Contact types</h2>
	<p>There are two types of Account Contacts:</p>
	<ul>
	<li><strong>Owner:&nbsp;</strong>contact is created when the account is set up. This contact&nbsp;always has all <a href="#Roles">roles </a>assigned to it. To delete this contact, ownership must be changed first.</li>
	<li><strong>Standard:&nbsp;</strong>contacts are created via <a href="$cpanelwebsite" target="_blank" rel="noopener">$cpanelName</a> and can be assigned different&nbsp;<a href="#Roles">roles.</a></li>
	</ul>
	<h2>Contact settings</h2>
	<p>To access the settings, click the contact's display name. Each contact&nbsp;includes the following settings:</p>
	<ul>
	<li><a href="#General information">general information</a></li>
	<li><a href="#Security Questions">security questions</a></li>
	<li><a href="#Roles">roles</a></li>
	<li><a href="#Notifications">notifications</a></li>
	</ul>
	<h3><strong><a id="General information"></a>General information</strong></h3>
	<p>&nbsp;Includes contact information such as&nbsp;name, phone, email address and password to log in to <a href="$cpanelwebsite" target="_blank" rel="noopener">$cpanelName</a>.</p>
	<p><strong><img style="border: 1px solid gray;" src="../Contents/1370/1370_2.png" alt="General" /></strong></p>
	<p><strong>Note: </strong>alternate Email Address field is used to receive email notifications about server maintenance or global issues that may affect your account. This email address cannot be used as a login to $cpanelName.</p>
	<h3><strong><a id="Security Questions"></a>Security Questions</strong></h3>
	<p>Each account contact has 3 security questions. Questions can be selected from the dropdown. When an account contact&nbsp;calls $companyName Support, our representative will ask you to provide an answer to one of the security questions.</p>
	<p><img style="border: 1px solid gray;" src="../Contents/1370/1370_3.png" alt="Security" /></p>
	<h3><strong><a id="Roles"></a>Roles</strong></h3>
	<p>Standard contacts can be assigned one or more of the following roles. </p>
	<ul>
	<li><strong>Contact Manager: </strong>this role allows modifying contact details and&nbsp;resetting passwords for themselves and others using <a href="$cpanelwebsite" target="_blank" rel="noopener">$cpanelName</a>&nbsp;(<em>Account &gt; Account Contacts</em>). This role&nbsp;can be assigned in combination with any of the other roles to allow someone to administer the contacts on your account.
	<p><strong>Note:</strong> Contact Manager role does not allow to make changes to the Account Owner.</p>
	</li>
	<li><strong>Billing Manager: </strong>this role gives access to all the items under <em>Account</em> in <a href="$cpanelwebsite" target="_blank" rel="noopener">$cpanelName </a>EXCEPT managing Account Contacts and Security Policies. Access includes plan and pricing details and uploading custom logo.</li>
	<li><strong>Security Manager: </strong>this role gives access to security-related options, such as Password Policies, IP-Based Access and Two-factor authentication for Account Contacts, and the ability to manage other Account Contacts.
	<p><strong>Note:</strong> Security Manager role does not allow to make changes to the Account Owner.</p>
	</li>
	<li><strong>Technical Administrator:</strong>&nbsp;this role gives the contact access to the Users and Services areas of the <a href="$cpanelwebsite" target="_blank" rel="noopener">$cpanelName</a>. You can select&nbsp;some services that&nbsp;will be available for Technical Administrator to manage and restrict access to other services.
	<p><strong>Note</strong>: all Account Contacts have access to the Audit Log and can export its results to CSV.<br /><br /><img style="border: 1px solid gray;" src="../Contents/1370/1370_4.png" alt="Roles" /></p>
	</li>
	</ul>

	<h3><strong><a id="Notifications"></a>Notifications</strong></h3>
	<p>Includes settings for notifications that are sent to an account contact.</p>
	<p>Read the Knowledge Base article on&nbsp;<a href="$kbWebsite/viewKBArticle.asp?id=21993" target="_blank" rel="noopener">Account Contact Notifications</a> for more information.</p>
	<p><strong>Note:</strong>&nbsp;any change made to the Account Contact settings (including notification preferences) except Name and Job Title fields will result in email notification being sent to the account contacts email address if Security notifications are enabled for this Account contact.</p>
	
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